Terms of Service
Terms of Service
1. Acceptance of Agreement
When you browse our website, add items to cart and complete checkout, you acknowledge that you fully accept all terms contained in this Terms of Service, Shipping Policy and Return Policy. We reserve the right to adjust policy content at any time. Updated policies will be posted on our legal page permanently, and your continued shopping behavior means you agree to revised rules.
2. Buyer Age & Information Authenticity
Only customers who reach the legal adult age in their receiving country can place orders. All information you fill in checkout page including name, delivery address, contact email and payment information must be true and valid. We hold the right to cancel orders with false, incomplete or unidentifiable customer information without prior notice.
3. Product & Price Statement
All product descriptions, sizes, materials and pictures are taken to reflect real items. Minor color difference caused by screen display is not regarded as product defect.
The price displayed on checkout only includes product cost. Delivery fees, international import tax and customs charges will be calculated separately and displayed clearly before payment. We will never add extra hidden fees after you finish payment.
Flash sales, bundle discounts and clearance activities are only effective within the marked time frame. We can correct obvious price input errors and do not need to fulfill orders generated by wrong marked prices.
4. Payment Rules
We only use official encrypted payment channels displayed on our checkout page. Our staff will never message you to ask for offline transfer, private remittance or cash payment outside the website. All transaction records will be saved for after-sales verification.
5. Prohibited User Behaviors
Users are not allowed to conduct the following behaviors:
- Place massive fake orders, fraudulent orders to disturb normal warehouse operation;
- Copy, download and use our original product pictures, texts and page design without written permission;
- Use crawlers, automated tools to scan website data or disrupt order system;
- Publish false, insulting or copyright-infringing reviews under product pages.
6. Order Cancellation Right
We can cancel orders and issue full refunds to original payment channels under these situations:
Goods are permanently out of stock and cannot be restocked in the promised delivery period;
Delivery address is invalid and cannot be delivered after repeated confirmation;
Payment channel marks this transaction as high risk or fraud;
Customers violate any clauses of this service agreement.
Refunds will be processed within 6–10 business days after order cancellation.
7. Liability Limit
Our maximum compensation for any single order will not exceed the total amount you paid for this order. We are not responsible for indirect losses such as work loss and extra travel costs caused by logistics delay, unless local consumer protection laws require us to compensate additionally.
8. Dispute Settlement
All shopping disputes shall first be solved through communication with our customer support team. If negotiation fails, disputes shall be handled according to the consumer protection laws of the receiving country.